PharmacovigilanceOfficial

Czech regulator warns pharmacies over online schemes for mail-order dispensing of prescription medicines

🇨🇿 SÚKL · Thu 29 Oct 2026

SÚKL says online offers and intermediary services directing prescription medicines to patients may amount to unlawful mail-order dispensing, and it warns of inspections and sanctions.

The State Institute for Drug Control (SÚKL) has issued a notice reminding pharmacy operators that provide mail-order dispensing of medicinal products to comply with the applicable legal framework. The notice was published on 29 October 2026 by the institute's supervision section.

SÚKL says various commercial offers, intermediary services and marketing projects are appearing online. Their aim, it says, is to arrange the dispensing of prescription-only medicines directly to patients.

Under the current legal position, the institute states, such practices may be treated as unlawful mail-order dispensing. They may also be seen as unjustified favouring of a particular pharmacy care provider, or as unlawful interference with a patient's free choice of healthcare provider.

The regulator therefore urges pharmacy operators offering mail-order dispensing to meet the obligations set out in Act No. 378/2007 Coll., the Czech law on medicinal products, as amended. It warns that non-compliance may lead to inspections by SÚKL and, where unlawful conduct is found, to sanctions.

The notice does not name any companies or platforms, and it does not describe specific enforcement cases or new rules.

What it means for your team

  • Pharmacies in the Czech Republic that offer mail-order dispensing should review any online partnerships, intermediary services or marketing arrangements involving prescription-only medicines.
  • Arrangements that steer patients towards a particular pharmacy could be judged to favour that provider or to interfere with patient choice, as well as being unlawful dispensing.
  • Compliance teams should check their processes against Act No. 378/2007 Coll., since SÚKL has signalled that inspections and sanctions are possible.

Official source: SÚKL ↗

Article written by VigiEye from the official source (SÚKL). AI-assisted; check the source before acting.

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